Twclub believes that enjoyable gaming is gaming that takes place within healthy limits. We provide tools, guidance, and support so every member can play with full control in their own hands.
Gambling, when done responsibly, can be a fun source of entertainment — much like watching a movie or going out for dinner. You play with money you can afford to lose, you know when to stop, and winnings are a bonus, not a necessity.
Problems begin when gambling shifts from entertainment to a way of escaping issues, or when it starts affecting your finances, relationships, and mental health. twclub wants to make sure this never happens to our members.
That is why we provide a full suite of control tools directly within your twclub account — not merely to satisfy licensing requirements, but because we genuinely care about the experience and well-being of every player who trusts our platform.
Twclub provides a suite of control tools that you can activate directly from your account — free, instant, and no questions asked.
Set the maximum deposit amount you can make within a daily, weekly, or monthly period. Once the limit is reached, the system will block further deposits until the new period begins.
Free ImmediateSet the maximum loss amount you are comfortable with over a defined period. Once this limit is reached, you will not be able to continue playing until the limit period resets.
Free ImmediateLimit how long you play in a single session. When the time limit is reached, the system will remind you and ask for confirmation if you wish to continue, or log you out automatically.
Free ImmediateNeed a break? Activate cool-off mode for 24 hours, 7 days, or 30 days. Your account will be temporarily deactivated and you will not be able to log in or play during that period.
FreeOption to exclude yourself from the twclub platform for 6 months, 1 year, or permanently. All valid balances will be returned and the account will be permanently closed based on your selection.
FreeManage or fully stop promotional and bonus notifications that may encourage you to play more than you planned. This option can be adjusted at any time from your account settings.
Free ImmediateProblem gambling rarely happens overnight. It develops gradually, and can sometimes be difficult to recognize in yourself. Here are the warning signs to watch out for.
Playing longer than planned or spending beyond your original limit
Thinking about gambling too often even while doing other activities
Gambling to escape work stress, relationship problems, or feelings of sadness
Lying to loved ones about gambling activities or the amount spent
Borrowing money or selling assets to continue gambling
Unable to stop despite repeated attempts
Gambling is causing financial problems, relationship conflicts, or issues at work
Feeling anxious, stressed, or uncomfortable when not gambling
Answer these questions honestly. If you answer "yes" to 3 or more, consider having a chat with the twclub support team or seeking professional help.
Activating control tools on twclub is straightforward and can be done directly from your account in just a few steps.
Access your twclub account via the website or mobile app. Make sure you are logged in to the correct account before proceeding.
Click on your profile icon at the top of the platform and select "Account Settings" or "Responsible Gaming Controls" from the menu.
Choose from the list of available tools — deposit limits, loss limits, session time limits, cool-off, or self-exclusion. You can activate more than one tool at the same time.
Enter your desired limit and select a period (daily, weekly, or monthly). Review and confirm your choice. Limit reductions take effect immediately.
If you have any difficulty activating the control tools, or wish to request an immediate self-exclusion, contact the twclub support team via live chat — we are here to help at any time.
The twclub support team is specially trained to assist members who need help with responsible gaming. No judgement, no interrogation — we are here to help.
Twclub's licence requires a functioning responsible gaming programme — it is not optional, it is an obligation.
All twclub support staff receive specialised training to handle responsible gaming issues with empathy and professionalism.
The twclub system monitors gameplay patterns and will proactively reach out to members if any concerning signs are detected.
Twclub enforces strict age verification and will close any account suspected of being owned by an individual under 18 years of age.
Twclub provides all the tools you need to keep your gaming experience enjoyable and in control. Register today and set your limits from the start.